FAQ
Welcome to our FAQ page! Here you will find answers to the most frequently asked questions about our products and services. Do you have another question? Feel free to contact us!
How long does it take for an order to arrive?
Orders are processed and shipped within 1-5 business days.
What material are the earrings made of?
Our earrings are made of high-quality polymer clay and stainless steel. The stainless steel used is nickel-free, making the earrings allergy-free and suitable for people with sensitive skin. In addition, they are super light , which ensures a comfortable wearing experience. Enjoy stylish earrings without worrying about allergic reactions!
Are our earrings water resistant?
Yes, our earrings are water resistant, so if you forget to take them out, that's no problem. However, we recommend not to leave them in constant contact with water for a longer lifespan. Please note that the gold leaf earrings are not water resistant; this can lead to corrosion. Make sure to keep these earrings dry for optimal quality!
Where can I buy Preus?
In addition to our online shop, you can find us in a number of points of sale throughout Belgium. Preus is also present at a number of fairs, for more information, follow our instagram page.
Can I order custom earrings?
Yes, it is possible to order custom earrings! Please note that the delivery time for this is approximately 3 weeks. Feel free to contact us for more information about the possibilities!